NBI Contact Number, Office Timing, and Location

The National Bureau of Investigation (NBI) continues to provide critical services, such as NBI clearance processing, legal assistance, and investigative support to the public. To improve accessibility and ensure efficient communication, the agency has updated its contact details for 2025. These updates aim to enhance service delivery and address public concerns effectively.

NBI Hotline Cellphone Number

Details	Information
Address	Filinvest Cyberzone Bay, Diosdado Macapagal Boulevard, Pasay City
Trunkline	8523.8231 to 38
Fax Numbers	8526.1216, 8523.7414
Email	[email protected]

NBI Center Contact Details

Details	Information
Address	NBI Building, United Nations Avenue, Ermita, Manila, Philippines 1000
Telephone Numbers	8523.8231 to 38 (Local: 5523, 5430, 5509), 8524.1277, 8522.8788
Email	[email protected]

How to Reach the NBI for Specific Services

1. General Inquiries or Main Office Concerns:
   • Use the trunkline (8523.8231 to 38) or email the main office at [email protected].
2. NBI Inquiries:
   • Contact the NBI Center directly via telephone or email at [email protected].
   • For detailed instructions, visit the official clearance application portal at clearance.nbi.gov.ph.

NBI Office Hours

Most NBI branches across the Philippines operate from Monday to Friday, typically opening at 8:00 AM and closing at 5:00 PM. These hours are designed to accommodate the general public seeking various services. However, it’s important to note that not all branches strictly adhere to this schedule. Variations can occur, particularly in high-traffic areas.

Branch Variations

Certain NBI branches, especially those located in Metro Manila and other major urban centers, may have different operating hours to address the higher volume of applicants. These branches may extend their hours or open earlier to meet demand.

For example:

• Some branches may open earlier than 8:00 AM to accommodate walk-in applicants.
• High-traffic branches may extend their closing time beyond 5:00 PM during peak periods.

To ensure a smooth experience, it’s best to check the specific operating hours of your intended branch before visiting the NBI appointment office.

Is NBI Open On Saturday Philippines?

Unfortunately, the NBI is not open on Saturdays. Both the main office and satellite branches, including those located in malls, strictly adhere to a weekday-only schedule. Here are NBI office hours must check them before going.

Recommended Time to Visit

While branches typically operate from 8:00 AM to 5:00 PM, the most convenient time to visit is between 10:00 AM and 5:00 PM. By mid-morning, staff are fully operational, and any early-day setup delays are resolved. This window also allows you to avoid the rush of early-morning walk-ins.

NBI Offices List With Locations

With multiple offices strategically located across the country, the NBI ensures easy access to its services for the public. Whether you need to secure clearance, file complaints, or seek assistance with legal matters, knowing the nearest NBI office can save you time and effort. Here’s a comprehensive list of NBI offices with their locations to help you find the one closest to you.

Region	Branch	Location
Metro Manila	Empire Mall	EDSA, Pasay City
	Ever Gotesco Recto	3rd Flr Cinema 3, Recto Ave., Manila
	Muntinlupa City	Victory Shopping Center, Alabang
	Robinson’s Galleria	Basement 1, Ortigas Ave., Quezon City
	Mandaluyong City Hall	Maysilo Circle, Mandaluyong City
	Robinson’s Cainta	Level 2, Junction Cainta, Rizal
	Robinson’s Otis	Level 2, Guanzon St., Paco, Manila
	Las Piñas City	Las Piñas City Hall or SM Center Las Piñas
	NBI Clearance Center	U.N Avenue, Ermita, Manila
	Robinson’s Place	Basement 1, Ermita, Manila
	Montalban Rizal	Ground Flr, Municipal Hall
	Robinson’s Novaliches	Novaliches, Quezon City
	Robinson’s Metro East	Level 4, Marcos Hi-way, Pasig City
	Quezon City Hall	Makatamungan St., Diliman, Quezon City
	Duty-Free Fiesta Mall	Ninoy Aquino Ave., Parañaque City
Cordillera Administrative Region	Upper Session Road	Baguio City
Region I: Ilocos Region	Laoag District Office	Brgy. 10 P. Gomez St., Laoag City
	Ilocos Regional Office	Aguila Road, San Fernando City
	Dagupan District Office	A. B. Fernandez West, Dagupan City
Region II: Cagayan Valley	Isabela District Office	National Highway, Brgy. Osmeña, Ilagan City
	Cagayan Valley Regional Office	Government Center, Tuguegarao City
	Bayombong District Office	Capitol Compound, Bayombong, Nueva Vizcaya
Region III: Central Luzon	Olongapo District Office	17 Kentucky Lane, Upper Kalaklan, Olongapo
	Cabanatuan District Office	Llanera St., Old Provincial Capitol, Cabanatuan City
	Tarlac District Office	Brgy. Macabulos Drive, San Roque, Tarlac City
	Central Luzon Regional Office	Capitol Compound, San Fernando, Pampanga
	Bulacan District Office	Capitol Compound, Guinhawa, Malolos City
Region IV-A: CALABARZON	Cavite District Office	J.P. Rizal St., Kaybagal South, Tagaytay City
	CALABARZON Regional Office	Capitol Site, Capitol Hills, Batangas City
	Laguna District Office	Rizal Blvd., Brgy. Tagapo, Sta. Rosa, Laguna
	Lucena District Office	NIA Compound, Genes Aguilar St., Lucena City
Region IV-B: MIMAROPA	MIMAROPA Regional Office	Sitio Cuadro Aguas, Brgy. Sta. Isabel, Calapan City
	Puerto Princesa District Office	Taft St., Brgy. Liwanag, Puerto Princesa City
Region VI: Western Visayas	Western Visayas Regional Office	Duran St., Fort San Pedro, Iloilo City
	Bacolod District Office	Aguinaldo St., Bacolod City
Region VII: Central Visayas	Dumaguete District Office	Capitol Area, Daro, Dumaguete City
	Central Visayas Regional Office	Escario St., Capitol Site, Cebu City
Region VIII: Eastern Visayas	Samar District Office	Old Health Bldg., Capitol Site, Catbalogan City
Region XI: Southeastern Mindanao	Southeastern Mindanao Regional Office	J.P. Laurel Avenue, Davao City
	Tagum District Office	Door 5 Duson Apt., Nat’l Highway, Tagum City