The National Bureau of Investigation (NBI) in the Philippines offers an online platform for individuals to register, request, and manage their clearance applications. However, there may come a time when you no longer need your NBI account, or perhaps you simply wish to close it for privacy or security reasons.
Can I Delete My NBI Account?
If you’ve decided to delete your NBI account, the process is simple, but it requires you to contact their customer service. Below is a step-by-step guide on how to delete your NBI account:
1. Prepare Your Request
Before contacting NBI, ensure that you have all the necessary details ready to make the request clear. This typically includes:
- Your NBI account username or the email address associated with the account.
- Any other identifying information that may be required for verification.
It’s important to note that, as part of the privacy and security protocols, NBI will only process your request after verifying your identity.
2. Email NBI Customer Service
To delete your NBI account, send an email to [email protected], which is their official customer service email. In your email, clearly state your intention to delete your account and request the removal of all your information from their records.
Here’s a sample email template you can use:
Subject: Request for Account Deletion
Dear NBI Customer Service,
I am writing to request the deletion of my NBI account along with all associated personal information from your records. Below are the details of my account:
- Full Name: [Your Full Name]
- Email Address: [Your Email Address]
- Username (if applicable): [Your Username]
Please confirm once my account has been successfully deleted and all information has been removed.
Thank you for your assistance.
Best regards,
[Your Name]
3. Wait for Confirmation
Once you’ve sent your request, NBI will process it and work on terminating your account. The customer service team may take a few days to verify your details and finalize the deletion of your account. You should receive a confirmation email from them once the account has been successfully deleted. Here you can get nbi clearance.