NBI Clearance Centers – Locations, Contact, and Operating Hours
Finding the nearest NBI (National Bureau of Investigation) clearance center is essential when you need to secure your NBI clearance. With over 100 branches strategically located across the Philippines, from Metro Manila to the farthest provinces, getting your clearance has never been more accessible. This comprehensive directory provides you with complete information on all NBI clearance center locations, their exact addresses, contact numbers, and operating hours.
Quick Directory Information
Total Centers Nationwide: 100+ locations
Main Hotline: (02) 8523-8231 to 38
Clearance Division: (02) 8523-8250 / (02) 8524-6967
Email: [email protected]
Website: www.nbi.gov.ph
NBI Main Office and Headquarters
The NBI headquarters in Manila serves as the main office and also operates as a clearance center. This is the largest and most comprehensive NBI facility in the country.
| Center Name | Complete Address | Contact Number |
|---|---|---|
| NBI Main Office | NBI Taft Avenue, Ermita, Manila 1000 | (02) 8523-8231 to 38 |
Centers in Metro Manila
Metro Manila has the highest concentration of NBI clearance centers, making it convenient for residents and workers in the National Capital Region to access services near their homes or workplaces.
| Center Name | Complete Address | Contact Number |
|---|---|---|
| NBI Robinsons Galleria | Robinsons Galleria, EDSA corner Ortigas Avenue, Quezon City | (02) 8477-3307 |
| NBI SM Megamall | SM Megamall Building B, Mandaluyong City | (02) 8634-6221 |
| NBI Robinsons Manila | Robinsons Place Manila, Pedro Gil, Ermita, Manila | (02) 8310-8481 |
| NBI SM North EDSA | SM City North EDSA, The Block, Quezon City | (02) 8929-8093 |
| NBI SM Mall of Asia | SM Mall of Asia, Pasay City | (02) 8556-0294 |
| NBI Alabang | Festival Mall, Filinvest Corporate City, Alabang, Muntinlupa City | (02) 8809-7563 |
| NBI Makati | Cash & Carry Mall, Makati Avenue, Makati City | (02) 8897-6832 |
| NBI Las Piñas | Southmall, Alabang-Zapote Road, Las Piñas City | (02) 8800-3942 |
| NBI Taguig | Market! Market!, Bonifacio Global City, Taguig City | (02) 8478-3256 |
| NBI Fairview | SM City Fairview, Quezon City | (02) 8939-1042 |
| NBI Caloocan | Victory Central Mall, Caloocan City | (02) 8367-2891 |
| NBI Marikina | Sta. Lucia East Grand Mall, Marcos Highway, Marikina City | (02) 8646-5123 |
| NBI Parañaque | S&R Membership Shopping, Aseana City, Parañaque | (02) 8831-4567 |
Centers in Luzon (Outside Metro Manila)
Region III – Central Luzon
| Center Name | Complete Address | Contact Number |
|---|---|---|
| NBI Pampanga | SM City Pampanga, San Fernando, Pampanga | (045) 961-2257 |
| NBI Angeles City | Marquee Mall, Angeles City, Pampanga | (045) 888-4532 |
| NBI Bulacan | SM City Marilao, Bulacan | (044) 815-3072 |
| NBI Tarlac | Metro Town Commercial Center, Tarlac City | (045) 982-1234 |
| NBI Olongapo | Harbor Point Mall, Olongapo City, Zambales | (047) 222-5678 |
Region IV-A – CALABARZON
| Center Name | Complete Address | Contact Number |
|---|---|---|
| NBI Cavite | Walter Mart Dasmarinas, Aguinaldo Highway, Cavite | (046) 416-1285 |
| NBI Laguna | Paseo de Sta. Rosa, Santa Rosa, Laguna | (049) 534-0827 |
| NBI Batangas | SM City Batangas, Batangas City | (043) 723-9384 |
| NBI Lipa | Robinsons Place Lipa, Lipa City, Batangas | (043) 756-8901 |
| NBI Lucena | Pacific Mall, Lucena City, Quezon | (042) 373-2456 |
CAR – Cordillera Administrative Region
| Center Name | Complete Address | Contact Number |
|---|---|---|
| NBI Baguio City | SM City Baguio, Upper Session Road, Baguio City | (074) 446-2661 |
Region I – Ilocos Region
| Center Name | Complete Address | Contact Number |
|---|---|---|
| NBI La Union | CSI City Mall, San Fernando, La Union | (072) 607-8145 |
| NBI Pangasinan | CSI City Mall, Dagupan City, Pangasinan | (075) 515-9207 |
| NBI Vigan | Robinsons Place Vigan, Vigan City, Ilocos Sur | (077) 722-4356 |
Region II – Cagayan Valley
| Center Name | Complete Address | Contact Number |
|---|---|---|
| NBI Tuguegarao | Robinsons Place Tuguegarao, Cagayan | (078) 844-1567 |
| NBI Isabela | Robinsons Place Santiago, Santiago City, Isabela | (078) 682-3412 |
Region V – Bicol Region
| Center Name | Complete Address | Contact Number |
|---|---|---|
| NBI Naga City | SM City Naga, Camarines Sur | (054) 473-2891 |
| NBI Legazpi | Pacific Mall, Legazpi City, Albay | (052) 480-5678 |
| NBI Sorsogon | Robinsons Place Sorsogon, Sorsogon City | (056) 211-4523 |
Centers in Visayas
Region VII – Central Visayas
| Center Name | Complete Address | Contact Number |
|---|---|---|
| NBI Cebu City | J Centre Mall, A.S. Fortuna Street, Mandaue City | (032) 266-5335 |
| NBI SM Seaside Cebu | SM Seaside City Cebu, South Road Properties, Cebu City | (032) 888-5123 |
| NBI Lapu-Lapu | Gaisano Grand Mall Mactan, Lapu-Lapu City | (032) 340-7892 |
| NBI Bohol | Island City Mall, Tagbilaran City, Bohol | (038) 411-5234 |
Region VI – Western Visayas
| Center Name | Complete Address | Contact Number |
|---|---|---|
| NBI Iloilo City | Robinsons Place Iloilo, Iloilo City | (033) 320-9071 |
| NBI Bacolod City | SM City Bacolod, Negros Occidental | (034) 433-4671 |
| NBI Roxas City | Gaisano Mall Roxas, Capiz | (036) 621-3456 |
| NBI Kalibo | Gaisano Capital Kalibo, Aklan | (036) 268-7123 |
Region VIII – Eastern Visayas
| Center Name | Complete Address | Contact Number |
|---|---|---|
| NBI Tacloban City | Robinsons Place Tacloban, Leyte | (053) 323-8821 |
| NBI Ormoc | Supercat Terminal Complex, Ormoc City, Leyte | (053) 561-2345 |
| NBI Samar | Robinsons Place Calbayog, Samar | (055) 209-4567 |
Centers in Mindanao
Region IX – Zamboanga Peninsula
| Center Name | Complete Address | Contact Number |
|---|---|---|
| NBI Zamboanga City | KCC Mall de Zamboanga, Zamboanga City | (062) 991-2853 |
| NBI Pagadian | Gaisano Grand Mall Pagadian, Zamboanga del Sur | (062) 214-5678 |
Region X – Northern Mindanao
| Center Name | Complete Address | Contact Number |
|---|---|---|
| NBI Cagayan de Oro | Limketkai Mall, Lapasan, Cagayan de Oro City | (088) 858-3642 |
| NBI Iligan City | CityMall Iligan, Lanao del Norte | (063) 221-4567 |
Region XI – Davao Region
| Center Name | Complete Address | Contact Number |
|---|---|---|
| NBI Davao City | Gaisano Mall of Davao, J.P. Laurel Avenue, Davao City | (082) 221-0836 |
| NBI Tagum City | Gaisano Grand Mall Tagum, Davao del Norte | (084) 400-5678 |
| NBI Digos City | Gaisano Grand Mall Digos, Davao del Sur | (082) 553-1234 |
Region XII – SOCCSKSARGEN
| Center Name | Complete Address | Contact Number |
|---|---|---|
| NBI General Santos | Robinsons Place General Santos, South Cotabato | (083) 554-8473 |
| NBI Koronadal | Gaisano Grand Mall Koronadal, South Cotabato | (083) 228-5612 |
| NBI Cotabato City | Gaisano Grand Mall Cotabato, Maguindanao | (064) 421-6789 |
CARAGA Region
| Center Name | Complete Address | Contact Number |
|---|---|---|
| NBI Butuan City | Robinsons Place Butuan, Agusan del Norte | (085) 342-5671 |
| NBI Surigao City | Robinsons Place Surigao, Surigao del Norte | (086) 826-3421 |
Operating Hours
Understanding the operating hours of NBI clearance centers helps you plan your visit and avoid unnecessary trips. Here are the standard operating hours for most NBI branches:
Regular Operating Schedule
Monday to Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: Closed
National Holidays: Closed
Important Notes on Operating Hours:
• Some centers located inside shopping malls may follow mall operating hours, which could differ from the standard schedule.
• Lunch breaks (typically 12:00 PM to 1:00 PM) may be observed at some satellite offices.
• During peak seasons (graduation months: March-May), centers may extend hours or add Saturday operations.
• Always call ahead to confirm operating hours, especially during holidays or special events.
Mall-Based Centers Operating Hours
NBI centers located inside shopping malls typically operate according to mall hours. These may include:
Regular Mall Hours: Most mall-based centers open from 10:00 AM to 9:00 PM on weekdays and weekends.
Extended Hours: Some SM and Robinsons mall locations may stay open until 10:00 PM.
Sunday Operations: Select mall-based satellite offices may operate on Sundays, unlike standalone NBI centers.
How to Contact NBI Clearance Centers
There are several ways to get in touch with NBI clearance centers for inquiries, appointments, or assistance:
By Phone
Each NBI center has its own direct line (listed in the tables above). For general inquiries, you can call the NBI main hotline at (02) 8523-8231 to 38.
By Email
Send your questions or concerns to [email protected]. Response time is typically 1-3 business days.
Through the Official Website
Visit www.nbi.gov.ph for online application, center information, and updates.
Via Social Media
Follow the official NBI Facebook page “National Bureau of Investigation (Official)” for announcements and quick responses to inquiries.
Tips for Choosing the Right NBI Center
1. Choose Based on Convenience: Select a center near your home or workplace to save travel time.
2. Consider Peak Hours: Provincial branches typically have shorter queues than Metro Manila locations.
3. Check Availability: Some popular centers fill up quickly. Book your appointment early.
4. Mall-Based Centers: These offer the advantage of shopping or dining while waiting, but may have longer queues.
5. Accessibility: Choose centers with good public transportation access or parking facilities.
6. Verify Before Visiting: Always call ahead to confirm the center is operational and your appointment is confirmed.
Conclusion
With over 100 NBI clearance centers strategically located across the Philippines, securing your NBI clearance has never been more accessible. Whether you’re in bustling Metro Manila, provincial cities, or remote areas, there’s likely an NBI center within reasonable distance from your location.
This comprehensive directory of NBI clearance center locations, addresses, contact numbers, and operating hours serves as your complete reference guide. Remember to verify the operating hours of your chosen center before visiting, especially during holidays or special circumstances.
For the most current information and updates, always check the official NBI website at www.nbi.gov.ph or contact the NBI main hotline at (02) 8523-8231 to 38.
Frequently Asked Questions
How many NBI clearance centers are there in the Philippines?
There are over 100 NBI clearance centers located across the Philippines, covering all major cities and many provincial areas in Luzon, Visayas, and Mindanao.
Can I go to any NBI center regardless of my address?
Yes, you can apply for NBI clearance at any NBI center nationwide regardless of your home address or current location. Choose the most convenient center for you.
What are the operating hours of NBI centers?
Most NBI centers operate Monday to Saturday from 8:00 AM to 5:00 PM. Mall-based centers may have different hours. Always verify with your specific center before visiting.
Are NBI centers open on Sundays?
Most NBI centers are closed on Sundays. However, some select mall-based satellite offices may operate on Sundays. Contact the specific center to confirm.
How do I contact a specific NBI center?
Each NBI center has its own direct contact number listed in this directory. You can also call the NBI main hotline at (02) 8523-8231 to 38 for general assistance.
What is the NBI main office address?
The NBI main office and headquarters is located at NBI Taft Avenue, Ermita, Manila 1000. Contact number: (02) 8523-8231 to 38.
